Could you describe what the problem is a bit more? Attaching a screenshot or pasting the stack trace you're seeing here might help us.
Other than that you might want to take a look at this KB: https://confluence.atlassian.com/display/CONFKB/Can+Not+Add+Comments+to+Pages
I hope it helps
Can you give a try to some tests and also some possible configuration needed? For example:
In case of not being able to have it working at all, as Eduardo mentioned, give a try to raise a new ticket in our Support channel, so we can help you.
I have raised a ticket in http://support.atlassian.com. Please find the Reference: CSP-146880 with url https://support.atlassian.com/servicedesk/customer/portal/14/CSP-146880
Request you to consider this as highest priority and revert back to me
Thanks in advance for you help.
Hmmm, I think I saw this miss behaviour due to a base race condition with the quick reload plugin:
I know you raised a ticket but would you mind trying to disable the quick reload plugin as per workaround 2 of below KB?
If the above fails report that you tried the above procedure into the support request so our engineer can continue working with you on this issue.
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