migration lost attachments

Phillip Trujillo June 18, 2021

We Migrated from a self hosted server confluence version 5.10.0 to the cloud and lost all our attachments and info about what users updated or created a page. 

We lost every screen shot, imbedded image,  attached Word, PDF, Excel, and text doc. Is this common? Is there any way to get them back or is it just part of the sacrifice of going to the cloud from an ancient version?

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Owen Wallis
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 20, 2021

I have seen this happen before, if you contact Atlassian support I think they are able to re-associate the Media IDs from Server to your Cloud version.

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