This question is in reference to Atlassian Documentation: Edit Office Files
We have some users who have upgraded to Windows 10, but are having trouble getting the Office Connector to work with Firefox. Is there a workaround for now? When will support be added for Windows 10?
Oh, great, Windows error messages that tell you little or nothing about the actual error. This is going to be hard to diagnose, but it's likely that the Office Connector is serving up a file, and there's a network or Windows problem preventing Office from opening it. I'd want to read the log file on the server to see if the server is recording any errors, but I'm afraid it's more likely to be on the client side, which means you'll need to investigate more there
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