Users are still receiving email notifications even when users email settings have been unticked

Hi all,

 

Small issue - We're in the process of setting up many new spaces, adding hundreds of pages etc etc. Obviously users don't want their inbox spammed yet for some reason, even though all boxes in 'Email Settings' (user profile settings) have been unticked, users are still receiving notification emails.

 

How can we stop this? Ideally we don't want to have to disable the function, just let users now how they can stop receiving emails they don't want.

 

Cheers,

Ben

1 answer

Hi Ben,

No matter what settings you select or unselect in the user profile, you'll still get mails if you're watching pages or spaces, or following people.  The following links explain more, including how to "unwatch" and "unfollow":

Watching: https://confluence.atlassian.com/doc/watch-pages-spaces-and-blogs-139579.html

Following: https://confluence.atlassian.com/doc/network-overview-181535921.html

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Feb 06, 2019 in Confluence

Try out the new editing experience

Hi team, I’m Avinoam, a product manager on Confluence Cloud, and today I’m really excited to let the Community know that all customers can now try out the new editing experience and see some of the ...

793 views 33 5
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you