It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Unable to insert links in confluence 5.1.3

This is odd one. I have a confluence space admin that is unable to add any links. When ever he uses the add link option and tries any type of link the insert button is greyed out.

We've tried different web browsers, PC's, changed access levels and this does not fix the issue. We use SSO and his login is managed in AD.

Does anyone have any idea's on what could be causing the issue - thanks.

2 answers

Did you resolve this? My first thoughts are:

1) Look in confluence home logs\atlassian-confluence.log and see if there are any errors.

2) What browser is he using?

3) Does he have any browser plugins that might be breaking things?

This is the dumbest thing I've ever seen, but right-click/past does not work in this environment. Control-v does. Paste the link using the control-v command, and the insert button magically appears.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Confluence

Introducing Confluence Cloud and Jira Software Cloud Premium

Wherever you are in your team’s journey , our goal is to support your big ambitions. We’re a cloud-first company with the mission of unleashing the potential of every team, and to address the range ...

599 views 4 17
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you