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Unable to View Documents in the Mobile App

Megan McKelvey
Megan McKelvey Jul 06, 2021

I'm trying to view documents in our mobile Confluence app. However, every time I click on the "View" button beneath the document name, it closes out of the screen with the list of attachments and takes me back to the "View Attachments" screen. 

I've tried logging out, turning off my phone, and had others try it on their devices and it's still not working. We've been dealing with this issue since Friday. Any ideas on how to fix it? 

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Brant Schroeder
Brant Schroeder Community Leader Oct 11, 2021

@Megan McKelvey What device are you using it on?

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Megan McKelvey
Megan McKelvey Oct 11, 2021

I was using an iPhone 11 but am no longer experiencing the issue. 

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