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@ Mentions not working in confluence, fine in Jira

Jeff Klein December 17, 2019

I feel like I've dug pretty deep in trying to find an answer, but I cannot get @ mentions to work on Confluence Cloud at all.

I've triple checked my settings in the settings -> editor: Disable Auto Complete

I've triple checked global settings (I'm an admin) and no dice. 

I've tried different browsers thinking is could be a JS issue

 

It worked a few weeks ago, but has been broken the last week or two.

 

Any advice is very appreciated.

2 answers

0 votes
Stephen Wright _Elabor8_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 8, 2020

Hi @Dane Grace , @Jeff Klein ,

Did this issue resolve itself?

It has been an intermittent issue for other instances in the past - if still an issue, I'd suggest contacting https://support.atlassian.com/

Ste

0 votes
Dane Grace December 17, 2019

Same, this has literally destroyed my ability to create tasks for myself in Jira. 

Jeff Klein December 19, 2019

Seriously... not working for anyone in our org and has basically rendered confluence useless. However, this is working for us in Jira which is very strange!!!

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