Labels Cage interface disappeared.

I have been using Labels Cage on several spaces without any issues. The other day I went to add a label to a page and the interface specific to Labels Cage is no longer present, only the default Confluence one. I checked the space and Labels Cage is still enabled, and the page that is uses to store its data is still there.

I tried creating a new Space and enabeling Labels Cage on it but the labels interface on any page is still the default Confluence one.

I have tried reinstalling the plugin but there is no change. Any idea what is going on?

Thanks

3 answers

0 votes

Can this add-on https://marketplace.atlassian.com/plugins/com.intenso.confluence.labelscage.labels-cage be installed in JIRA and Confluence? Sounds like a bug but the issue tracker for the add-on at https://bitbucket.org/intenso/labels-cage/issues seems to be restricted

Labels Cage is for Confluence only.

Possible cause of missing Labels Cage interface is expired license or disabled plugin (or some plugin's module). I assume that plugin is enabled because you see Labels Management in space admin.

Please, check the license (you can use one for test from https://developer.atlassian.com/display/MARKET/Timebomb+Licenses+for+Testing that will last for 3 hours). Then press Ctrl+F5 in web browser to refresh page and see if LC is there.

Actually figured this out.

The base URL of the server was set incorrectly; HTTP instead of HTTPS. Corrected and everything worked fine.

Funny though, the plugin provides no ERROR messages in the logs or gives any hints that this might be the problem. I upped the debugging as well and there were still no helpful messages. I only figured this out by working to correct another problem.

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