Is there a way to get access to a restricted page if the admin is no longer in the system?

Sandhya Sriram May 4, 2021

There is a page that has inherited restrictions from the parent page. The admin leaves the company without releasing the restrictions. Is there a way to get access to that page?

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Patrick Vanhoof
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May 4, 2021

Do you mean an admin of a space of a Confluence site? Anyway, there should always be more than one, in case of such situations.

A space admin can remove page restrictions. A site admin should be able to do this too.

I am no technical expert, but someone with some query language expertise can probably execute some routine to remove the rextrictions.

Ismael Jimoh
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May 4, 2021

I agree with @Patrick Vanhoof  here.

As part of the off boarding of an Admin, you should always be initiating a new admin to replace him/her.

If no one has access to the administration pages (Confluence Administrator Privilege), then this will become a bigger issue as creating and managing various administrative tasks may be locked to you all.

Confirm first if this is just impacting a space and if not and you meant an overall Confluence administration then I recommend reaching out to Atlassian support since I believe only an administrator can grant Administrative privilege in the application.

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