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Integrate external users

Zoltan Katona
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January 16, 2025

Hi,
is it possible to integrate confluence accounts (grant access same way as internal users) which have been created, managed and licensed through a different company. Ideally the external user can link the sites from our space to his account.

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marc -Collabello--Phase Locked-
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 16, 2025

Yes, this is entirely possible.  As an Atlassian Confluence Administrator, you can give external users (with an Atlassian account) access to your Confluence instance.

Zoltan Katona
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 17, 2025

Ok, thank you. Can you also give me a hint how to do it? I just get the information "I have the spaces of my other customers at the right hand side".
I've sent an invitation and the user had to chose which account to login with his address.

marc -Collabello--Phase Locked-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 17, 2025

There are 2 types of users:  external users, and normal users.  External user have many limits, and are free of charge.

Normal users will cost you money, and you are free to assign them to spaces.

A user will be prompted to choose their account if they have multiple accounts (or different users were using the same computer).

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