Error importing Confluence Cloud export into Confluence Data Center

John Funk
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 23, 2024

Hello everyone! Has anyone done this before? Nice clean XML export from a Confluence Cloud site, and now the attempted import into a Confluence Data Center site, version 7.19.25. 

Receiving the error: 

 

com.atlassian.confluence.importexport.ImportExportException: Unable to complete import: Invalid byte 2 of 4-byte UTF-8 sequence.

Any ideas or guidance?

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Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 23, 2024

@John Funk This has to do with special characters in the pages.  I thought this bug was fixed.  There is a workaround you can do that cleans the XML.  More information here: https://jira.atlassian.com/browse/CONFSERVER-78782 

John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 23, 2024

Thanks, @Brant Schroeder !! Yeah, we saw that also, but thought the same thing - that it just applied to earlier versions. We'll continue down that path - thanks!

 

John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 24, 2024

@Brant Schroeder  - is there a way to search for all of the special characters through all of the pages on a space?

Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 24, 2024

@John Funk I think that would be hard because they are usually from someone cutting and pasting.  I think you would end up in the same boat of scanning the XML and Atlassian already has something for that.  

John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 24, 2024

Very good - thanks again!

Like Brant Schroeder likes this

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