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Confluence installation

Owe Jessen Feb 07, 2014

I am stuck in the installation at this point - "next" never "ungrays". Has anybody an idea what the problem could be?

I inserted a screenshot - it shows in edit, but not when I view the question. So, if it is missing, drop a note.

2 answers

1 accepted

0 votes
Answer accepted

Hi Owe,

If you are stuck when you try to integrate Confluence user managemet with JIRA's, I suggest you to do the following steps:

  1. Stop Confluence
  2. Clear off Confluence HOME directory to re-trigger the installation process
  3. Start Confluence to re-install from scratch
  4. Choose Confluence internal users
  5. Integrate with JIRA after the installation is finished

Hope it helps.

Cheers,
Septa Cahyadiputra

Owe Jessen Feb 13, 2014

Thanks Septa, this helped. I have a starter licence for JIRA, but an evaluation licence for confluence, is this related with the problem?

Nope, it is actually a bug in our product as mentioned here:

https://jira.atlassian.com/browse/CONF-31129

It will be fix in the next release.

Cheers.

0 votes
Nic Brough [Adaptavist] Community Leader Feb 08, 2014

Difficult to say without the screenshot, but the "next" button is generally greyed out when the installer doesn't understand or can't work with the information you've provided previously. (E.g. you've given it an invalid path or it can't connect to the database you've told it to use, etc)

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