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Confluence Service not staying started

Updated Confluence from 5.7 to 6.15.7 however now the service won't stay started. It keeps stopping with incorrect function being logged in event viewer

1 answer

Hi @Tim Dix ,

Could You please provide more information? E.g. something logs? 

Also if problem is critical I recommend send request to support team


Hi Andrew,

Unfortunately the commons-daemon log only shows the service starting and not stopping, could you let me know if there is a more suitable log file?

As mentioned, in the Windows event logs there is a System log showing the service being terminated with a service error of "Incorrect function".


E.g. C:\Atlassian\Application Data\Confluence\logs


It is happen regular? Maybe tomcat was freeze? Also I have problem with conf when set less memory, try increase for first time to max

Try kill process or restart system (I hope backup was made or it is test instance).

Check in task manager I suppose process should be call 'tomcat'


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