It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

I've invited users but the linked jira issues in the page won't authenticate. Ack!

I've invited people to my Space - one of which is a customer - but the linked jira issues won't authenticate.  I don't want to make any of them an admin and can't find the configuration cog which was in the server version.  

1 answer

Hi @Erin_Murtha 

Because your customer is not a licensed user of your Jira Service Desk or Jira Project, the link will not work for them. If your other invitees are colleagues and they are service desk agents or people in the Jira project, then they will have access to the linked Jira. 

 

-Mike

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Confluence Cloud

Convert your old pages to the new editor

Hey Community 👋, Following the recent release of the new editor, we will be releasing the ability for users to convert existing pages from the legacy editor to the new editor. We’ve been resp...

7,587 views 47 31
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you