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I receive an error when trying to install compass.

Romeo Bollen
Romeo Bollen Feb 23, 2022

I've been trying compass to our test environment in the cloud but I keep receiving an error;

Something went wrong

We keep track of these errors, but feel free to contact us if refreshing doesn't fix things.


https://start.atlassian.com/?startTrialProduct=compass&startTrialCloudId=0e30da98-4a93-4cfe-9149-d1e80d1ff932&startTrialInstance=..UrlRedacted..&edition=beta

I've tried changing the edition to alpha but that generates the same error msg.

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Vilius Zigmantas
Vilius Zigmantas Feb 23, 2022

If by any chance you're trying to install Compass onto Sandbox instance - it won't work. I had a support case raised for this last month and got this restriction confirmed. 

Installing onto Production instance - works like a charm. Uncomfortable from the change management perspective, but works nonetheless.

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