Kudos not updating

Benjamin
Community Leader
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October 28, 2022

Have anyone notice recently that the kudos doesn't update. I would try a few missions  but no change on any of them. Used to work fine but notice it's been updating either the next day or not at all.

 

I tried logging out and login in but no change.

 

-Ben

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Chrissy Clements
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October 31, 2022

Hey @Benjamin 


Yes!  I thought the same thing.

Today, I attempted the new practice adventurer: https://community.atlassian.com/t5/Teamwork-Lab-discussions/New-Practice-November-1-Instead-of-taking-a-meeting-from-your/td-p/2178228#U2178283 and I don't think it updated.  No badge or points, perhaps @Christine P. Dela Rosa needs to review and accept first.

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Christine P. Dela Rosa
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November 1, 2022

Hi @Chrissy Clements - you're totally right!

I do need to review the challenges to make sure folks aren't just commenting, and instead, are trying the new practice for the week. Updates should happen every couple of days :)

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Saralie S.
Community Manager
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November 1, 2022

@Benjamin Hey Ben! What kudos missions are you having trouble with?

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Chrissy Clements
Community Leader
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November 1, 2022

Thanks for clarifying, @Christine P. Dela Rosa
@Saralie S.looks like she's on the trail for you, @Benjamin :)

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Benjamin
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November 1, 2022

Thanks @Chrissy Clements .

 

@Saralie S. , @Christine P. Dela Rosa :

 

The round up catch up. I setup the alert but no change. I then delete the alert and try again but also no change. It's been a couple of days. Maybe I'm not waiting long enough. 

 

I also tried doing the Monday mission and it never updated when I read through a couple of Monday post and comment on it and shared my thoughts. And then several days later the mission was gone but I never saw it get updated. 

 

Thanks,

 

Ben

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Benjamin
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November 3, 2022

Hi @Saralie S. , @Christine P. Dela Rosa ,

 

Were you all able to see anything on your end? I see no change on the community round up for the alert still.

 

Here's the alert setup.

Screen Shot 2022-11-03 at 11.17.54 AM.png

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Saralie S.
Community Manager
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November 3, 2022

@Benjamin I looked into the mission, and there are no issues in regards to the action rule (It registered my community search alert). May I ask what device you are using to create this alert?

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Benjamin
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November 8, 2022

Hi @Saralie S. ,

 

Thanks. I'm using my Mac with safari browser.

 

-Ben

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Saralie S.
Community Manager
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November 9, 2022

@Benjamin I apologize for the inconvenience. But, I've manually awarded you the badge 🥳 and are looking into this with the team.

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Benjamin
Community Leader
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November 11, 2022

Thanks so much @Saralie S. !!!!!


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