"We couldn't log you in" error message

[Chris Main]

I am unable to log in. It is not a browser issue. Does my account need to be reactivated? 

[Nikola Perisic]

Welcome to the community @Chris Main 

That is right! Your account needs to be reactivated by Atlassian. I will add another tag for a higher visibility.

[Chris Main]

Is there something else I need to do? 

[Nikola Perisic]

Yes, you can raise a support ticket here

[Chris Main]

That just brings me back to this community forum. How to I get my account unlocked? 

[Nikola Perisic]

In order to have your account unlocked, you would need to raise a support ticket for Bitbucket by selecting the respective product. Have you tried clicking on the link from the comment?

[Patrik S]

Hey @Chris Main ,

Checking internally I confirmed your account was inactive due to a long period of no login.

I went ahead and changed it to active again, so you should be able to log in as usual.

Thank you, @Chris Main !

Patrik S