Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Unable to login Bitbucket - We couldn’t log you in

Jonathan Gill
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 26, 2024

It seems like I am not the only one facing this issue, but looking through other solutions, it looks I need help from a member who is able to reactivate my account. Is there a way for me to do this myself, or could I get help to reactivate my account again?

2 answers

0 votes
Patrik S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 28, 2024

Hello @Jonathan Gill ,

and welcome to the Community!

Your account was indeed in a Dormant state due to a long period of no use. I went ahead and set it to active again. 

Could you try to login and check if everything looks good ?

Thank you, @Jonathan Gill !

Patrik S

0 votes
vikram
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
November 28, 2024

Hi @Jonathan Gill 

Welcome to Atlassian Community. 

If you have paid subscription then you will have org admin user or super user by which you can login with that user and unlock your account 

or 

If you do not have above users and if you have a paid subscription then you can raise a support ticket directly to Atlassian team from below url 

https://support.atlassian.com/

or else you have to wait until one of the Atlassian Team member unlocks your ID. 

Vikram P 

 

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events