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Unable to login Bitbucket - We couldn’t log you in

Paul McConnon
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February 20, 2024

Hi I believe my (very) old account has been made inactive and the error above is what is displayed after login.

Can my account be re-activated as a bitbucket user needs to give me access to their repo?

Thanks in advance





1 answer

1 vote
Patrik S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 20, 2024

Hello @Paul McConnon ,

welcome to the Community!

Checking internally I confirmed your account was indeed inactive due to a long period with no login. I've set the account to active again, which should allow you to login on Bitbucket Cloud as usual now.

In case you are still facing any issues to login, please let us know.

Thank you, @Paul McConnon !

Patrik S

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