Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Unable to log in

Vijay Ravikumar June 17, 2023

I'm getting the following error:

 

"We couldn't log you in" 

"You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again."

1 answer

1 accepted

0 votes
Answer accepted
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 19, 2023

Hi @Vijay Ravikumar and welcome to the community.

Your Bitbucket Cloud account was set to inactive, which is the reason for the error you were seeing.

I went ahead and reactivated it, could you please check if you are able to log in now?

Kind regards,
Theodora

Vijay Ravikumar June 19, 2023

Thanks Theodora! It does indeed let me log in now.

Warm wishes,
Vijay

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events