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Unable to log in

Vijay Ravikumar
Vijay Ravikumar
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June 17, 2023

I'm getting the following error:

 

"We couldn't log you in" 

"You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again."

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Theodora Boudale
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 19, 2023

Hi @Vijay Ravikumar and welcome to the community.

Your Bitbucket Cloud account was set to inactive, which is the reason for the error you were seeing.

I went ahead and reactivated it, could you please check if you are able to log in now?

Kind regards,
Theodora

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Vijay Ravikumar
Vijay Ravikumar
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
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June 19, 2023

Thanks Theodora! It does indeed let me log in now.

Warm wishes,
Vijay

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Bitbucket
Bitbucket
DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Product Admin
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AUG Leaders

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