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New rsa key has broken sourcetree for me

adam mcdonald
adam mcdonald
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July 10, 2023

I've been working all morning to try to get sourcetree updated to work with the new keys from bitbucket cloud. I am unable to pull any of my companies code from bitbucket now and am unable to develop. 

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Theodora Boudale
Theodora Boudale
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 11, 2023

Hi Adam,

We have created the following FAQ page for the host key rotation:

In the section Technical Questions, there are questions and answers for SourceTree for Mac and SourceTree for Windows.

Please feel free to let me know if you are able to resolve the issue with the information provided in these answers or if you need further help.

Kind regards,
Theodora

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Bitbucket
Bitbucket
DEPLOYMENT TYPE
CLOUD
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AUG Leaders

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