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Cannot log into BitBucket

Christian Knickel
Christian Knickel
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February 22, 2024

Was trying to log into my BitBucket account and keep getting the following error:

 

We couldn’t log you in

You may run into this issue when you use specific browsers or add-ons that hide the referer header for id.atlassian.com and other Atlassian sites. Check for these and then try logging in again.

 

Can anyone help please?

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Patrik S
Patrik S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 22, 2024

Hello @Christian Knickel ,

and welcome to the Community!

Checking internally I confirmed your bitbucket account was flagged as Inactive due to a long period with no login.

I went ahead and removed that flag, which should allow you to login as usual again.

Could you try again and let us know how it goes?

Thank you, @Christian Knickel !

Patrik S

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