qTest plugin for Bamboo getting CI Setting is not found error

[Bhairab Kumar Rabha]

I am using qTest plugin for Bamboo and I am facing issue with it. The automation settings are already set and qTEst Project is identified correctly using API key. When I executed the Bamboo plan with qTest task the build fails with error message as "java.lang.IllegalStateException: Error while connect to qTest: {"noLogging":null,"message":"CI Setting is not found."}" 

Can somebody please let me know why this error is appearing in the logs?

Following is the error message appearing in Bamboo logs :-

error 01-Jun-2021 18:44:37 java.lang.IllegalStateException: Error while connect to qTest: {"noLogging":null,"message":"CI Setting is not found."}
error 01-Jun-2021 18:44:37 at com.qasymphony.qtest.bambooplugin.core.QTestConnector.checkRawResponse(QTestConnector.java:76)
error 01-Jun-2021 18:44:37 at com.qasymphony.qtest.bambooplugin.core.QTestConnector.checkResponse(QTestConnector.java:58)
error 01-Jun-2021 18:44:37 at com.qasymphony.qtest.bambooplugin.core.QTestConnector.get(QTestConnector.java:36)
error 01-Jun-2021 18:44:37 at com.qasymphony.qtest.bambooplugin.core.QTestConnector.get(QTestConnector.java:30)
error 01-Jun-2021 18:44:37 at com.qasymphony.qtest.bambooplugin.qtesttask.ConfigurationService.get(ConfigurationService.java:48)
error 01-Jun-2021 18:44:37 at com.qasymphony.qtest.bambooplugin.qtesttask.QTestTask.checkConfiguration(QTestTask.java:151)
error 01-Jun-2021 18:44:37 at com.qasymphony.qtest.bambooplugin.qtesttask.QTestTask.access$000(QTestTask.java:33)
error 01-Jun-2021 18:44:37 at com.qasymphony.qtest.bambooplugin.qtesttask.QTestTask$1.execute(QTestTask.java:70)
error 01-Jun-2021 18:44:37 at com.qasymphony.qtest.bambooplugin.utils.OperationHelper.executeWithRetry(OperationHelper.java:25)
error 01-Jun-2021 18:44:37 at com.qasymphony.qtest.bambooplugin.qtesttask.QTestTask.execute(QTestTask.java:67)
error 01-Jun-2021 18:44:37 at com.atlassian.bamboo.task.TaskExecutorImpl.lambda$executeTasks$2(TaskExecutorImpl.java:321)
error 01-Jun-2021 18:44:37 at com.atlassian.bamboo.task.TaskExecutorImpl.executeTaskWithPrePostActions(TaskExecutorImpl.java:258)
error 01-Jun-2021 18:44:37 at com.atlassian.bamboo.task.TaskExecutorImpl.executeTasks(TaskExecutorImpl.java:321)
error 01-Jun-2021 18:44:37 at com.atlassian.bamboo.task.TaskExecutorImpl.execute(TaskExecutorImpl.java:126)
error 01-Jun-2021 18:44:37 at com.atlassian.bamboo.build.pipeline.tasks.ExecuteBuildTask.call(ExecuteBuildTask.java:73)
error 01-Jun-2021 18:44:37 at com.atlassian.bamboo.v2.build.agent.DefaultBuildAgent.executeBuildPhase(DefaultBuildAgent.java:190)
error 01-Jun-2021 18:44:37 at com.atlassian.bamboo.v2.build.agent.DefaultBuildAgent.build(DefaultBuildAgent.java:162)
error 01-Jun-2021 18:44:37 at com.atlassian.bamboo.v2.build.agent.BuildAgentControllerImpl.lambda$waitAndPerformBuild$0(BuildAgentControllerImpl.java:137)
error 01-Jun-2021 18:44:37 at com.atlassian.bamboo.variable.CustomVariableContextImpl.withVariableSubstitutor(CustomVariableContextImpl.java:118)
error 01-Jun-2021 18:44:37 at com.atlassian.bamboo.v2.build.agent.BuildAgentControllerImpl.waitAndPerformBuild(BuildAgentControllerImpl.java:130)
error 01-Jun-2021 18:44:37 at com.atlassian.bamboo.v2.build.agent.DefaultBuildAgent.lambda$start$0(DefaultBuildAgent.java:110)
error 01-Jun-2021 18:44:37 at com.atlassian.bamboo.utils.BambooRunnables$1.run(BambooRunnables.java:48)
error 01-Jun-2021 18:44:37 at com.atlassian.bamboo.security.ImpersonationHelper.runWith(ImpersonationHelper.java:26)
error 01-Jun-2021 18:44:37 at com.atlassian.bamboo.security.ImpersonationHelper.runWithSystemAuthority(ImpersonationHelper.java:17)
error 01-Jun-2021 18:44:37 at com.atlassian.bamboo.security.ImpersonationHelper$1.run(ImpersonationHelper.java:41)
error 01-Jun-2021 18:44:37 at java.lang.Thread.run(Thread.java:748)
simple 01-Jun-2021 18:44:37 [qTest] Retry to get configuration in 30 seconds...
simple 01-Jun-2021 18:45:07 [qTest] Checking configuration...
simple 01-Jun-2021 18:45:07 [qTest] Configuration Id: 3a816fc3-7387-4424-b74e-5064d62c3c74
error 01-Jun-2021 18:45:07 [qTest] Error when getting configuration
error 01-Jun-2021 18:45:07 java.lang.IllegalStateException: Error while connect to qTest: {"noLogging":null,"message":"CI Setting is not found."}
error 01-Jun-2021 18:45:07 at com.qasymphony.qtest.bambooplugin.core.QTestConnector.checkRawResponse(QTestConnector.java:76)
error 01-Jun-2021 18:45:07 at com.qasymphony.qtest.bambooplugin.core.QTestConnector.checkResponse(QTestConnector.java:58)
error 01-Jun-2021 18:45:07 at com.qasymphony.qtest.bambooplugin.core.QTestConnector.get(QTestConnector.java:36)
error 01-Jun-2021 18:45:07 at com.qasymphony.qtest.bambooplugin.core.QTestConnector.get(QTestConnector.java:30)
error 01-Jun-2021 18:45:07 at com.qasymphony.qtest.bambooplugin.qtesttask.ConfigurationService.get(ConfigurationService.java:48)
error 01-Jun-2021 18:45:07 at com.qasymphony.qtest.bambooplugin.qtesttask.QTestTask.checkConfiguration(QTestTask.java:151)
error 01-Jun-2021 18:45:07 at com.qasymphony.qtest.bambooplugin.qtesttask.QTestTask.access$000(QTestTask.java:33)
error 01-Jun-2021 18:45:07 at com.qasymphony.qtest.bambooplugin.qtesttask.QTestTask$1.execute(QTestTask.java:70)
error 01-Jun-2021 18:45:07 at com.qasymphony.qtest.bambooplugin.utils.OperationHelper.executeWithRetry(OperationHelper.java:25)
error 01-Jun-2021 18:45:07 at com.qasymphony.qtest.bambooplugin.qtesttask.QTestTask.execute(QTestTask.java:67)
error 01-Jun-2021 18:45:07 at com.atlassian.bamboo.task.TaskExecutorImpl.lambda$executeTasks$2(TaskExecutorImpl.java:321)
error 01-Jun-2021 18:45:07 at com.atlassian.bamboo.task.TaskExecutorImpl.executeTaskWithPrePostActions(TaskExecutorImpl.java:258)
error 01-Jun-2021 18:45:07 at com.atlassian.bamboo.task.TaskExecutorImpl.executeTasks(TaskExecutorImpl.java:321)
error 01-Jun-2021 18:45:07 at com.atlassian.bamboo.task.TaskExecutorImpl.execute(TaskExecutorImpl.java:126)
error 01-Jun-2021 18:45:07 at com.atlassian.bamboo.build.pipeline.tasks.ExecuteBuildTask.call(ExecuteBuildTask.java:73)
error 01-Jun-2021 18:45:07 at com.atlassian.bamboo.v2.build.agent.DefaultBuildAgent.executeBuildPhase(DefaultBuildAgent.java:190)
error 01-Jun-2021 18:45:07 at com.atlassian.bamboo.v2.build.agent.DefaultBuildAgent.build(DefaultBuildAgent.java:162)
error 01-Jun-2021 18:45:07 at com.atlassian.bamboo.v2.build.agent.BuildAgentControllerImpl.lambda$waitAndPerformBuild$0(BuildAgentControllerImpl.java:137)
error 01-Jun-2021 18:45:07 at com.atlassian.bamboo.variable.CustomVariableContextImpl.withVariableSubstitutor(CustomVariableContextImpl.java:118)
error 01-Jun-2021 18:45:07 at com.atlassian.bamboo.v2.build.agent.BuildAgentControllerImpl.waitAndPerformBuild(BuildAgentControllerImpl.java:130)
error 01-Jun-2021 18:45:07 at com.atlassian.bamboo.v2.build.agent.DefaultBuildAgent.lambda$start$0(DefaultBuildAgent.java:110)
error 01-Jun-2021 18:45:07 at com.atlassian.bamboo.utils.BambooRunnables$1.run(BambooRunnables.java:48)
error 01-Jun-2021 18:45:07 at com.atlassian.bamboo.security.ImpersonationHelper.runWith(ImpersonationHelper.java:26)
error 01-Jun-2021 18:45:07 at com.atlassian.bamboo.security.ImpersonationHelper.runWithSystemAuthority(ImpersonationHelper.java:17)
error 01-Jun-2021 18:45:07 at com.atlassian.bamboo.security.ImpersonationHelper$1.run(ImpersonationHelper.java:41)
error 01-Jun-2021 18:45:07 at java.lang.Thread.run(Thread.java:748)
simple 01-Jun-2021 18:45:07 [qTest] Retry to get configuration in 30 seconds...
error 01-Jun-2021 18:45:07 [qTest] Cannot get configuration

[Marcin Gardias]

You are much more likely to get an answer if you talk with the plugin's vendor directly:

https://support.tricentis.com/community/