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Password Reset Issue with BambooHR Account

haneryyy November 29, 2023

Facing trouble resetting my BambooHR account password. Followed the standard recovery steps, but no success. Any advice?

2 answers

2 votes
Martyna Wojtas
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 29, 2023

Hi @haneryyy 

if you mean BambooHR - it's not an Atlassian product, so I'm afraid we won't be able to help.

Best regards

Martyna

Product Manager for Bamboo DC

1 vote
Shashank Kumar
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 29, 2023

Hello haneryyy,

Welcome to Atlassian community.

If you are on Bamboo version 6.6 or higher, you can follow this page to use a recover_admin account https://confluence.atlassian.com/bamboo/lockout-recovery-process-952624910.html

If not let me know your Bamboo version and we'll see if there is any other alternatives available. 

Regards,

Shashank Kumar

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