Custom fields types Insight in Cloud

Ulf Johansson November 10, 2021

Hi!
I have just stepped in as responsible for our Jira DC instance and now we are in line for planning the future, migrate cloud or not :-)
One gap is the features of Insight in cloud.
We have Insight as cmdb and using Jira custom fields types Insight Object and Insight Readonly.
I cannot find documentation about this
Are Insight types enabled in cloud for Jira custom fields?



1 answer

Suggest an answer

Log in or Sign up to answer
0 votes
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 10, 2021

Insight  is enabled for Jira Service Management Premium and Enterprise in Cloud.

Ulf Johansson November 10, 2021

Yes I understand that.
But when creating a new Jira custom fields, is it possible to chose types "Insight Object" and/or "Insight Readonly"?

Dirk Ronsmans
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 16, 2021

You can find the comparison here:

https://support.atlassian.com/jira-service-management-cloud/docs/what-are-the-differences-between-insight-in-cloud-and-server/

 

Insight fields are available, I don't think read-only ones are tho.

TAGS
AUG Leaders

Atlassian Community Events