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Custom fields types Insight in Cloud

Ulf Johansson
Ulf Johansson Nov 10, 2021

Hi!
I have just stepped in as responsible for our Jira DC instance and now we are in line for planning the future, migrate cloud or not :-)
One gap is the features of Insight in cloud.
We have Insight as cmdb and using Jira custom fields types Insight Object and Insight Readonly.
I cannot find documentation about this
Are Insight types enabled in cloud for Jira custom fields?



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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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Nov 10, 2021

Insight  is enabled for Jira Service Management Premium and Enterprise in Cloud.

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Ulf Johansson
Ulf Johansson Nov 10, 2021

Yes I understand that.
But when creating a new Jira custom fields, is it possible to chose types "Insight Object" and/or "Insight Readonly"?

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Dirk Ronsmans
Dirk Ronsmans
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Nov 16, 2021

You can find the comparison here:

https://support.atlassian.com/jira-service-management-cloud/docs/what-are-the-differences-between-insight-in-cloud-and-server/

 

Insight fields are available, I don't think read-only ones are tho.

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