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Custom fields types Insight in Cloud

I have just stepped in as responsible for our Jira DC instance and now we are in line for planning the future, migrate cloud or not :-)
One gap is the features of Insight in cloud.
We have Insight as cmdb and using Jira custom fields types Insight Object and Insight Readonly.
I cannot find documentation about this
Are Insight types enabled in cloud for Jira custom fields?

1 answer

0 votes

Insight  is enabled for Jira Service Management Premium and Enterprise in Cloud.

Yes I understand that.
But when creating a new Jira custom fields, is it possible to chose types "Insight Object" and/or "Insight Readonly"?

Dirk Ronsmans Community Leader Nov 16, 2021

You can find the comparison here:


Insight fields are available, I don't think read-only ones are tho.

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