Cloud-to-cloud migration feature is not available

[Igor Poltorak]

Hello!

I am trying to do cloud-to-cloud migration. I've check the following documents and find this:

https://support.atlassian.com/migration/docs/perform-a-cloud-to-cloud-migration-for-jira/

As I understand if I have two Jira cloud instance under one organization I could perform this migration without any issue. I've prepare everything but I still has not the but "Migration" in the Settings-->Systems left sidebar. Could you please explain me how can I find it?

Thank you

[Bastian Stehmann · Accepted solution]

Hi @Igor Poltorak ,

I would raise an issue with the Support, they can check and probably enable this feature for you.

https://support.atlassian.com/contact

[Igor Poltorak]

@Bastian Stehmann thank you!

[Pavel Trantrov]

@Bastian Stehmann Good day, Bastian. I have the same issue with cloud-2-cloud migration. I couldn't find but "Migration" in the Settings-->Systems left sidebar.  Can you please raise an issue with the Support to enable this feature for me?

[Bastian Stehmann]

Hi @Pavel Trantrov ,

Welcome to the community. 

You have to raise the issue yourself, I'm just a common user as you.