You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
Next: Root
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
Hello,
We would like our subscription option to be set as "On Demand" not installation. At the moment when I log in into our account I only see an option to download, yet i should be seeing a link to onDemand.
Thanks.
Anne Atuhaire
Planet Systems Ltd
If you've bought a download licence, then you need to buy an OnDemand subscription as well. The licences are very different and do different things, and you can't just swap between them.
I don't know if Atlassian will swap them directly, but I'd talk to Sales to see if you can recover some of the costs of the download licence to offset the cost of the OnDemand service.
Thank you Nic,
Please let us know what Sales got to say about that.
Please check out the quote you sent to us too for clarification about what we paid for.
Anne
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Anne, I'm afraid you've misunderstood.
I'm not Atlassian - you've asked this question in a public forum for Atlassian USERS - Atlassian don't respond routinely to questions here, and stuff for Sales really needs to go to Atlassian Sales.
You really need to talk to sales
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Oops! I'm sorry Nic. Thanks for feedback. I just contacted Sales and I hope they will come through for me. Sorry to beother you.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Not a problem - we're happy to try to help! We could only go a certain distance with this one, by pointing you to sales, otherwise we'd have done more!
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.