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Problem with DMARC for community-do-not-reply@em.atlassian.com

arnaldo.maggiora
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December 20, 2023

Hi,

we receive emails from 

community-do-not-reply@em.atlassian.com that have DMARC Fail error.
We noticed that the sender SMTP changed, please set your DNS to allow the server:
Remote Server
o4.ptr116.us.khoros-mail.com
Remote IP
149.72.223.204
TIA
Arnaldo

1 answer

1 vote
Dennis Stengele January 5, 2024

We noticed the same. It is triggered by the misalignment between the From header and the domains in the smtp mailfrom command and the DKIM header:

spf=pass (sender IP is 149.72.223.204) smtp.mailfrom=em9032.us.khoros-mail.com;
dkim=pass (signature was verified) header.d=us.khoros-mail.com;
dmarc=fail action=quarantine header.from=em.atlassian.com;
compauth=fail reason=000

Please fix this, Atlassian!

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