Managed Accounts - Delete User API

Mike Walsh July 30, 2021

Through the Managed Accounts page, we're able to select users and choose "Delete Account". Is this functionality available via API or available somewhere as an option for bulk users? We have about 10,000 accounts that were inadvertently created. and we would like to remove them.



2 answers

0 votes
Bastian Stehmann
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 3, 2021
0 votes
Claudio Gonzalez
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 30, 2021

Hi @Mike Walsh ,

Found this information:

I never used this Method, because is experimental but may be work for you. 

Mike Walsh July 30, 2021

From my understanding (and a few tests with it), that API call appears to delete the user from Jira but the user remains under the Managed Accounts for our overarching Atlassian account.

Like Alejandro Martin Lago likes this
Alejandro Martin Lago April 18, 2023

finally do you got the solution?? 

Mike Walsh April 18, 2023
Temistocles Valdes
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 19, 2024

We were able to implement a workaround using postman interceptor to capture the DELETE request being sent from the web UI and scripted the removal of the managed accounts.  Fortunately the accounts don't need to be deactivated first, you can make the delete request straight away for an active account.

We used the same approach to get rid of dashboards programmatically.

Hope this helps point someone in the right direction.

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events