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Can't connect to GSuite

Paul Harsha November 24, 2020

When I try to connect my Confluence instance to GSuite I get an error 400: admin_policy_enforced

 

Searching tells me I need to set up SAML, but that doesn't make sense given Atlassian's documentation.. Am I missing something obvious?

 

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1 answer

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2 votes
Answer accepted
Jonathon Yu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 8, 2020

Hi Paul, 

It looks like you don't have sufficient administrator privileges in your Google Workspace. Your Atlassian Cloud instance can't connect with your Google credentials because of that. You might want to check your Google Workspace settings, or contact your Google Workspace administrator if you have one, and have them do the setup.

Paul Harsha December 18, 2020

It turned out to be more subtle than that. You have to go to Google Services and make sure your permissions are set up so that 'Admin' and 'Drive' are not restricted.

I found instructions to fix it here:

https://support.tettra.co/en/articles/3667049-troubleshooting-google-authorization-error

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Sean Farmar October 27, 2021

Thanks a million!

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