I just setup a very simple board and I can't drag the issues vertically. I've setup a ton of these boards, but this one won't let me rank for some reason. Here's the filter I'm using and the "Rank" section on the configure says, "Using Rank".
project = "Project Name" AND issuetype in standardIssueTypes() ORDER BY Rank ASC
What things should I check?
I contacted Atlassian support and they pointed me in the right direction. Apparently you need to have the "Schedule Issues" permission in order to rank issues on a Kanban board. (Which is NOT very user friendly.)
I gave myself that permission and it works.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Weird, make sure the sorting is by rank (Filter tab). I don't know how to change it though.
Make sure you have permissions to change rank.
I assume you are on the Plan Board and not Work.
Can't think of anything else right now.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Yes, it's sorted by rank. I can't find anything related to "permissions to change rank". (I'm an admin, so I can see all the screens/options.)
I'm on the "work" board, as this is a Kanban board. I have this working fine on other boards, but this is the first board I've created with this project.
I really don't know what else to check for...
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Recommended Learning For You
Level up your skills with Atlassian learning
Jira Align Program Essentials
Learn how to use Jira Align at the program level and how to plan for and manage your Program Increment (PI).
Managing Agile Boards and Reports
Learn how to pick the right board type for your team and customize it to fit your specific requirements.
Atlassian Certified Associate
Jira Software Board Configuration
Earn an associate-level credential from Atlassian that shows you can effectively configure Jira Software boards.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.