"Cycle Time is the time taken from when work begins on an issue to when work is completed on that issue."
Can any one elaborate? I haven't been able to find out what that means -- when an issue is created? When a specific workflow event happens? When certain fields are updated?
Because in our Kanban board, there are open issues that display cycle time.
Have you ever noticed that fixing specific problems might be a door opener for a bigger challenge, affecting a wider audience? This was exactly the case when we, as a service company working with mul...
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