Green status without resolution is not shown on a board

Hi,

I came across an interesting case.
We are using a custom workflow and have two green statuses (merged and done).
After creating a custom transition I found an interesting issue.
When the ticket gets to status merged it disappear from a board.
I fixed it by adding the post function "resolution->done" for transition.
Can someone explains why it works like that?

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Scott Theus
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May 11, 2021

Hi Sergey,

 

You may need to add the status "merged" to the far right column of the board (in the Configure Board view, under Columns. ) I suspect that "merged" is listed in the Unmapped Statuses column for the board.

 

Hope this helps, 

 

-Scott

Hi Scott,
Base on our flow i added to the penultimate column.
We have something like:
in progress-> review-> QA-> Merged-> Done

 

Thanks,

Sergey

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