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There is a saved view in a Jira Plan where the following are true
User 1 can drag & drop issues to reorder.
User 2 cannot.
Please help me troubleshoot!
User 2 didn't have Sort By: Rank
Good note: even if it is a saved view, not all the settings will remain. I am not sure what is saved and what isn't, but sort by: rank was saved in the view, but when another user opened that view, it was not that way on her end.
Any who, problem solved