Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,293,764
Community Members
 
Community Events
165
Community Groups

how can i solve the error for migration portfolio?

I made a portfolio plan in privious version and last week upgrade the portfolio. Now the plan is in read-only mode and when i click on it. I face this error "Classical plans are no longer supported". How can i solve this problem? how can i find it on database and delete  this portfolio?!

 

portfolio.png

1 answer

1 vote

Hello @kimiya majd ,

The Classic plans are being phased out and we have a full detailed guide on the steps to take to migrate from the classic plan to the Live plans or New planning interface in Portfolio 3.0 and later.  The guide is viewable here:

The overall process is going to require re-building new plans linked back to the data on the issues.  So you can just create new plans without accessing the old plan data if you already know how the plans were configured i.e. which projects were connected to what plan.

However, if you are not sure what the settings were previously you will want to downgrade portfolio to the previous version so you can access the classic plans to review the settings.

To downgrade to the older version of portfolio the steps are covered in "This Guide" , and for portfolio specifically there will be 3 plugin components  that exist and need to be removed, noting removing the plugins will not alter the data the data will remain unaltered in the database:

  • Portfolio for Jira
  • Portfolio plans
  • Portfolio Team Management

Once removed, download the OBR file for the previous version of portfolio from the marketplace version list here:

Then manually upload the OBR to jira under the manage add-ons section of the admin settings and the downgrade will be complete.

Once you have the plans updated and migrated as covered in the Migration guide above you can re-upgrade portfolio to the latest version and you should be all set.

Let me know how it all goes of if you have any additional questions.

Regards,
Earl

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Jira Service Management

Jira Service Management Documentation Opportunities

Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...

219 views 0 6
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you