Why can I not use all my custom fields in the Advanced roadmaps.

[Noah Sellars]

I can not use all of my custom fields in Advnaced Raodmaps.

The ones that are allow are like the ones that are not allowed.

How do I make the unsupported fields supported?

See the screen shot

There are three date custom fields in the list but ACK Date is not supported??

[Daniel Capizzi · Accepted solution]

Hi @Noah Sellars,

I can't tell exactly, but based on the descriptions it looks like your ACK Date field is a datetime field type, but the AE Request End Date and AE Request Start Date are both date field types?

Unfortunately Advanced Roadmaps doesn't support all custom field types for use in plans. In your case we do support date fields, but not datetime fields, which is why you're seeing the different behaviours for the 3 fields.

You can see the full list of supported field types here: https://support.atlassian.com/jira-software-cloud/docs/enable-custom-fields-used-in-advanced-roadmaps-in-jira/

Cheers,

Daniel

[Noah Sellars]

Thank you sir.. We will make the change.