Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Portfolio is stuck when trying to commit changes for shared teams from Portfolio to Jira

I've defined a new shared teams in Portfolio and confirmed the changes commit

Portfolio states that one of the teams was updated and then gets stucked. Only reboot can release the situaition

What can be the reason?

1 answer

0 votes

Hello Elyahu,

I cant say anything definitively without more details but on the surface since this is coming from commits relating to changes with teams, I would guess that its not a Portfolio specific error but rather something User directory related or hanging trying to communicate with the user directories, like a possible external directory timeout occuring while portfolio is attempting to commit the change for the user associations.

I would suggest checking the logging first to see if there are any explicit errors during the commit that can help narrow this down.

Let us know what you find.


The logs are huge, we can't find nothing 100% related and we're still digging into it.
I might forgot to specify something which could be important, we're not opened to the internet and our JIRA & Protfolio installed locally on our servers. We have to download each plugin/add-on specifcally and installed it locally.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Advanced Roadmaps

3 short videos to help you get started with Advanced Roadmaps

Hi community, I’m Roi, a product manager working on Advanced Roadmaps for Jira. While Advanced Roadmaps is a powerful tool to plan and track work at scale, we know it can be challenging to get star...

6,555 views 25 18
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you