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On create issue, set required fields dialog box being presented when all fields are set

Hi everyone, 

 

When an issue/story is created in the roadmap and the changes are persisted to Jira, we are being presented with a set required fields dialog box, even though all fields shown in the box are set. We think it might be related to project settings, but we do not know how to diagnose which field is causing the issue. 

What should we be looking at to track down where the issue is coming from, as not all projects have this type of issue? 

kakapo.PNG

3 answers

Hi,

I had the same problem and it was related with some requested fields in Field configuration scheme and creation transition. The fields requested were not even displayed in pop-up screen but caused the problem. My recommendation is review and remove fields required in field scheme.

Do you have any news about this?

how can the "Set required fields" dialog be invoked in the first place, please?

Thanks.

It shouldn't be invoked, as this dialog box doesn't pop up in other projects. The transitions in the workflow seem to be fine too

We also have this issue where every time we go to commit changes we have to sit through the pop-up for each item that was created.

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