Have you verified when you look at the sources you setup for portfolio, that the source does include the "initiative" JIRA issue type? Generally I go to the project or board (whatever you are using) and try to create one outside of portfolio. If you cannot create one, then you need to modify your JIRA project/board.
Hi All! We’re excited to share the launch of an announcement banner that lets Jira site administrators communicate directly to their users across Jira Cloud instance. 📢 Get y...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events