My Plan in Advanced Roadmaps was working well at filtering Closed epics after 30 days. In the last few days I noticed that it seems to be no longer working and I'm seeing items in my view that were from 1+ years ago. Is anyone else experiencing this? It's like it suddenly stopped working.
I've tried changing the timeframe to see if I could trigger something but nothing seems to be working.
Can you confirm if your issues source setup was changed (i.e. added new projects/boards as sources)? If not, then please check those issues which should not show up - are their "Resolution" field is NULL. It is because on the backend of the exclusion rule, an issue's resolution should not be empty (i.e. Unresolved - the internal representation of NULL for the Resolution field).
Hope this helps.
Best, Joseph Chung Yin
Jira/JSM Functional Lead, Global Infrastructure Applications Team
Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...
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