Configure JIRA's SMTP mail server for notifications

jason ballantyne
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 2, 2012

Hi,

I'm trying to setup outgoing mail from JIRA but I can't determine how to do this according to:

https://confluence.atlassian.com/display/JIRA051/Configuring+JIRA%27s+SMTP+Mail+Server+to+Send+Notifications

Apparently I need JIRA System Administrators permission, but only the sysadmin user has that and I don't know how to login as the sysadmin... ?

Any help would be appreciated. Thanks

2 answers

1 accepted

3 votes
Answer accepted
Nick Mason
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 2, 2012

Hi Jason,

You can't set up your own SMTP server in OnDemand, but there's no need for it as JIRA in OnDemand comes set up with an SMTP server already. See here for how to associate a notification scheme to a project.

0 votes
Harry Chan
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
October 2, 2012

Hi, if you are using OnDemand, according to https://confluence.atlassian.com/display/AOD/Restricted+Functions+in+Atlassian+OnDemand it's not configurable.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events