Can't start Bamboo as a Windows service

Philip Steinebrunner March 17, 2014

Hi

I have installed Bambo via InstallAsAService with administrator permissions and gave the server user all the neccessary folder permissions (install and data). All worked fine but I can't start the service because it fails immediately.

bamboo.stderr.2014-03-18.txt says:

2014-03-18 09:09:48 Commons Daemon procrun stderr initialized

commons-deamon.2014-03-18.txt says:

[2014-03-18 09:09:48] [info]  [ 3708] Commons Daemon procrun (1.0.15.0 32-bit) started
[2014-03-18 09:09:48] [info]  [ 3708] Running 'Bamboo' Service...
[2014-03-18 09:09:48] [info]  [ 3824] Starting service...
[2014-03-18 09:09:48] [error] [ 3824] %1 is not a valid Win32 application.
[2014-03-18 09:09:48] [error] [ 3824] Failed creating java C:\Program Files\Java\jdk1.7.0_45\jre\bin\server\jvm.dll
[2014-03-18 09:09:48] [error] [ 3824] %1 is not a valid Win32 application.
[2014-03-18 09:09:48] [error] [ 3824] ServiceStart returned 1
[2014-03-18 09:09:48] [error] [ 3824] %1 is not a valid Win32 application.
[2014-03-18 09:09:48] [info]  [ 3708] Run service finished.
[2014-03-18 09:09:48] [info]  [ 3708] Commons Daemon procrun finished

Bamboo is running well when I start it via console.

Thanks for your help!

Philip

Update:

C:\Atlassian\Bamboo-5.4.1>"C:\Atlassian\Bamboo-5.4.1\bin\service.bat" install Bamboo
Installing the service 'Bamboo' ...
Using CATALINA_HOME:    "C:\Atlassian\Bamboo-5.4.1"
Using CATALINA_BASE:    "C:\Atlassian\Bamboo-5.4.1"
Using JAVA_HOME:        "C:\Program Files\Java\jdk1.7.0_45"
Using JRE_HOME:         "C:\Program Files\Java\jdk1.7.0_45\jre"
Using JVM:              "C:\Program Files\Java\jdk1.7.0_45\jre\bin\server\jvm.dll"
The service 'Bamboo' has been installed.

3 answers

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Philip Steinebrunner March 30, 2014

Ok. It works. I found this article

https://confluence.atlassian.com/display/STASHKB/Stash+service+%2864-bit%29+fails+to+start+-+not+a+valid+Win32+application

and tried to place the tomcat7.dll.x64 and the tcnative-1.dll.x64 from an stash zip package and renamed it. These two files beeing not deployed by the Bamboo installer!!! Now the service starts up!

Philip Steinebrunner December 24, 2018

This is still an issue! As Bitbucket Server does not use tomcat anymore I had to copy tomcat8.exe.x64 from an jira zip archive.

0 votes
fyndor March 28, 2014

I got it running. I had to alter the service installer batch script to get it to run.

In service.bat i changed line 136 to read:

set "PR_JVM=%JAVA_HOME%\jre\bin\server\jvm.dll"

I think my JAVA_HOME, aka jdk install, is 64 bit, but my jre install is 32 bit. The odd thing is that the comment for the line i changed mentioned it was using JAVA_HOME when it was instead using the JRE_HOME variable. It seems to me either the comment in there is wrong or the line itself is wrong.

Philip Steinebrunner March 30, 2014

Seems not to help in my case. %JRE_HOME% is prefilled correctly.

0 votes
fyndor March 18, 2014

I have the same issue

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