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Confluence unusable after restart

Denys Kovalenko
Denys Kovalenko
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August 14, 2013

Hello,

After restart Confluence it suddenly unusable.

Cause

com.atlassian.util.concurrent.LazyReference$InitializationException: java.lang.NullPointerException
at com.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:152)

caused by: java.lang.NullPointerException
at com.atlassian.spring.container.ContainerManager.getComponent(ContainerManager.java:33)

Stack Trace:[hide]

com.atlassian.util.concurrent.LazyReference$InitializationException: java.lang.NullPointerException
	at com.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:152)
	at com.atlassian.util.concurrent.LazyReference.get(LazyReference.java:115)
	at com.atlassian.confluence.web.filter.LanguageExtractionFilter.getLocaleManager(LanguageExtractionFilter.java:63)
	at com.atlassian.confluence.web.filter.LanguageExtractionFilter.doFilter(LanguageExtractionFilter.java:48)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.confluence.util.RequestCacheThreadLocalFilter.doFilter(RequestCacheThreadLocalFilter.java:25)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.confluence.web.filter.DebugFilter.doFilter(DebugFilter.java:44)
	at com.atlassian.core.filters.AbstractHttpFilter.doFilter(AbstractHttpFilter.java:31)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.core.filters.HeaderSanitisingFilter.doFilter(HeaderSanitisingFilter.java:44)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at com.atlassian.confluence.servlet.FourOhFourErrorLoggingFilter.doFilter(FourOhFourErrorLoggingFilter.java:65)
	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298)
	at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859)
	at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588)
	at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
	at java.lang.Thread.run(Thread.java:662)
Caused by: java.lang.NullPointerException
	at com.atlassian.spring.container.ContainerManager.getComponent(ContainerManager.java:33)
	at com.atlassian.confluence.util.LazyComponentReference$Accessor.get(LazyComponentReference.java:44)
	at com.atlassian.util.concurrent.Lazy$Strong.create(Lazy.java:88)
	at com.atlassian.util.concurrent.LazyReference$Sync.run(LazyReference.java:326)
	at com.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:146)
	... 29 more

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William Zanchet
William Zanchet [Atlassian]
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August 14, 2013

Hi Denys,


Usually those NullPointers are generic, and doesn't give a full picture of the problem. May I ask you, if you can reach Confluence's database through Confluence's box?

To rule out a problem with the plugins during the startup, can you please do the following steps to clean the plugin cache?

* Shutdown Confluence
Delete the content from the following folders:
* <confluence-home>/plugin-cache
* <confluence-home>/plugins-osgi-cache
* <confluence-home>/plugins-temp
* <confluence-home>/bundled-plugins
* <confluence-home>/bundled-plugins_language
* Startup Confluence

I hope this helps.

Cheers,

WZ

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Denys Kovalenko
Denys Kovalenko
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August 14, 2013

Unfortunatly, the problem still present.

tail -f /data/confluence-data/logs/atlassian-confluence.log

Request Information

--------------------------

URL: http://localhost:8090/500page.jsp

Scheme: http

Server: localhost

Port: 8090

URI: /500page.jsp

Context Path:

Servlet Path: /500page.jsp

Path Info: null

Query String: null

--------------------------

Attributes

--------------------------

javax.servlet.forward.request_uri: /favicon.ico

javax.servlet.forward.context_path:

javax.servlet.forward.servlet_path: /favicon.ico

javax.servlet.forward.path_info: /500page.jsp

javax.servlet.error.message:

com.atlassian.core.filters.HeaderSanitisingFilter_already_filtered: true

javax.servlet.error.status_code: 500

javax.servlet.error.servlet_name: default

javax.servlet.error.exception: com.atlassian.util.concurrent.LazyReference$InitializationException: java.lang.NullPointerException

javax.servlet.error.request_uri: /favicon.ico

--------------------------

Parameters

--------------------------

caused by: com.atlassian.util.concurrent.LazyReference$InitializationException: java.lang.NullPointerException

at com.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:152)

caused by: java.lang.NullPointerException

at com.atlassian.spring.container.ContainerManager.getComponent(ContainerManager.java:33)

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Denys Kovalenko
Denys Kovalenko
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August 14, 2013

William,

It was related with wrong DBHOSTNAME in confluence.cfg.xml

Thanks for the idea about database.

With BR,

Denys.

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Jochen Häberle
Jochen Häberle October 29, 2013

The first folder mentioned is named plugins-cache (not plugin-cache!)

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1 vote
Adrien Ragot 2
Adrien Ragot 2
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January 9, 2014

Thank you for showing me I wasn't alone. For me it was:

  • Atlassian has upgraded the web.xml file in Confluence 5.4 (that's right, that's their job ;))
  • I had applied changes to this file to implement HTTPS,
  • I had incorrectly overwritten their changes.

I've reset the file and restarted, it works. Hope it'll help someone.

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