course

Maintain users and their access in an organization


duration

1 hour

role

Atlassian Cloud Organization Admin

level

Advanced

Keep everything running smoothly

Grant users access to products and sites, control user access in an organization, and ensure Atlassian user accounts stay up-to-date. You'll also learn how to administer managed accounts.


After this course, you’ll be able to:
  • Grant access through product roles, approved domains, user invites, and invitation links.
  • Suspend and remove users.
  • Configure groups.
  • Change group membership.
  • Apply group best practices.
  • Prompt password reset for a user account.
  • Differentiate managed accounts and unmanaged accounts.
  • Set up domain verification to claim accounts.
  • Unclaim, deactivate, and delete managed accounts.
  • Change managed account details and reset passwords.
The availability of features and functionality shown in this course depends on your product subscription. To learn more about Atlassian product subscriptions, visit our FAQs.

5 Lessons in this course

10 minutes
Grant access to your organization

By the end of this lesson, you'll be able to: - Assign product roles - Define approved domains - Configure user invites - Configure invitation links


Sections
  • Grant access through roles and domains
  • Grant access through invitations
  • Manage access requests
10 minutes
Revoke user access to your organization

By the end of this lesson, you'll be able to: - Suspend a user from your organization - Remove a user from your organization


Sections
  • Suspend a user
  • Remove a user
10 minutes
Manage groups for an organization

By the end of this lesson, you'll be able to: - Assign users to groups - Explain the impact of adding users to and removing users from groups


Sections
  • Configure groups
  • Configure default groups
  • Change group membership
10 minutes
Maintain user accounts for an organization

By the end of this lesson, you'll be able to: - Suggest changes to a user account - Prompt password reset for a user account - Log in as a user


Sections
  • What are Atlassian user accounts?
  • Update user account details
  • Prompt a password reset
  • Log in as a user
20 minutes
Administer managed accounts for an organization

By the end of this lesson, you'll be able to: - Differentiate managed accounts and unmanaged accounts - Set up domain verification to claim accounts - Unclaim managed accounts - Deactivate a managed account - Delete a managed account - Change a managed account’s details - Reset a managed account’s password


Sections
  • What are managed accounts?
  • Set up domain verification
  • Claim accounts from a verified domain
  • Unclaim, deactivate, and delete managed accounts
  • Maintain managed accounts

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