course

Maintain users and their access in an organization

duration

1 hour

role

Atlassian Cloud Organization Admin

level

Advanced

Keep everything running smoothly

Grant users access to products and sites, control user access in an organization, and ensure Atlassian user accounts stay up-to-date. You'll also learn how to administer managed accounts.

After this course, you’ll be able to:

Grant access through product roles, approved domains, user invites, and invitation links.
Suspend and remove users.
Configure groups.
Change group membership.
Apply group best practices.
Prompt password reset for a user account.
Differentiate managed accounts and unmanaged accounts.
Set up domain verification to claim accounts.
Unclaim, deactivate, and delete managed accounts.
Change managed account details and reset passwords.

The availability of features and functionality shown in this course depends on your product subscription. To learn more about Atlassian product subscriptions, visit our FAQs.

5 Lessons in this course

10 minutes

Grant access to your organization

By the end of this lesson, you'll be able to: - Assign product roles - Define approved domains - Configure user invites - Configure invitation links

Sections

Grant access through roles and domains
Grant access through invitations
Manage access requests

10 minutes

Revoke user access to your organization

By the end of this lesson, you'll be able to: - Suspend a user from your organization - Remove a user from your organization

Sections

Suspend a user
Remove a user

10 minutes

Manage groups for an organization

By the end of this lesson, you'll be able to: - Assign users to groups - Explain the impact of adding users to and removing users from groups

Sections

Configure groups
Configure default groups
Change group membership

10 minutes

Maintain user accounts for an organization

By the end of this lesson, you'll be able to: - Suggest changes to a user account - Prompt password reset for a user account - Log in as a user

Sections

What are Atlassian user accounts?
Update user account details
Prompt a password reset
Log in as a user

20 minutes

Administer managed accounts for an organization

By the end of this lesson, you'll be able to: - Differentiate managed accounts and unmanaged accounts - Set up domain verification to claim accounts - Unclaim managed accounts - Deactivate a managed account - Delete a managed account - Change a managed account’s details - Reset a managed account’s password

Sections

What are managed accounts?
Set up domain verification
Claim accounts from a verified domain
Unclaim, deactivate, and delete managed accounts
Maintain managed accounts

Maintain users and their access in an organization

Keep everything running smoothly

Grant access to your organization

Sections

Revoke user access to your organization

Sections

Manage groups for an organization

Sections

Maintain user accounts for an organization

Sections

Administer managed accounts for an organization

Sections

Community

Forums

Learning

Events

Champions