Users and groups
10 min
Advanced
This lessons contains exam hints about managing and understanding changes to users and groups. You will also explore sandbox challenges to give you a hands-on experience to prepare you for various kinds of scenario-based questions in the exam.
Exam hints
Keep these hints in mind as you prepare for your exam. They cover essential areas that will guide you while you tackle the questions effectively and will help you navigate the exam with confidence.
👇 Click the boxes below to explore the exam hints.
Sandbox challenges
To pass the exam, technical knowledge of Atlassian Cloud administration features is crucial, but it is not enough. The majority of exam questions are based on scenarios that must be understood, analyzed, and evaluated to find the correct answer that fits the stated constraints.
The following challenges will assist you in exploring scenarios with adding users and groups along with managing group memberships. They will help to develop your approach and prompt you to investigate different methods and solutions as you prepare for the exam.
Add users & groups
You must now add some users and also delegate product admin privileges to the appropriate individuals. As part of this process, you must determine how best to configure User access settings.
Groups
- Explore the groups that were created by default for each product. Explore their group membership.
- Go into Show Details for one of the groups and see what is on that page.
- Add several custom groups and add yourself as a member.
- Grant product access to one of the custom groups.Â
Invite users
- Start by inviting users via the button in the Directory. Explore all the settings on the Invite page, such as adding additional group memberships and personalizing the invitation email.
- Go back into Directory, then select Users and look at how those invited users appear in the table.
- Open the Users page and note the Products and Groups section.
- Experiment with granting the User role for both products. To which groups was that user added?
- Now grant the product admin role for both products. How does the process and appearance differ?
- Invite a user by adding your custom groups as additional groups on the Invite page.
- Personalize the invitation email.
- Review what product access was granted to each of your users.
- Test their access by logging into the products as those users.
User access settings
Explore the various ways in which users can access your new site and products.
- Which two access settings allow for requiring admin approval?
- Log in as another user and request access for someone who is not already in the directory.
- Log in as an org admin and view the access request.
Approved domains
- Explore the list of approved domains.
- Edit “Any domain” (or the domain that you added during sign-up). What product roles were set? Is Admin approval required? How will these choices affect access for new users?
- Add a new approved domain and set Admin approval to required.
- Log in as a different user from that domain and try to access the products. What email notification was sent to the user? What email notification was sent to you, the org admin?
User invites
- Explore the products and invite permissions set on this page. What are the options under Invite permissions? Set the permission for Jira to Invite Anyone.
- Log into Jira as a different user that you created. In the main navigation bar, go into the People menu and invite a brand new teammate to join. Now, return to the admin hub as yourself, the org admin. Was an access request generated?Â
Invitation links
- Enable an invitation link for one of the products.
- Try to log into that product as a different brand new user and verify that you can access it. Remove that user and disable the invitation link. Can you still log in using that same shareable URL?
Manage group membership
You want to modify group membership for a user.
- Create a new group in global permissions in Jira.
- Add a user to the group.
- In Jira global permissions, modify the “Share dashboards and filters” permission to only include the newly created group. Note that you must be a product admin to do this.
- Log in as the user and create and share a filter.
- Log back in as the org admin and remove the user from the group.
- Log back in as the user and note that the user can create a new filter, but cannot share the filter.
- Consider what would have happened if the group were deleted. What other places in Jira and Confluence would be impacted by changing group membership or deleting groups?