Mikael Sandberg Community Champion

The current behavior if you have a filter, for example only showing Questions, and when you reload the page, the filter is cleared. It would be beneficial if it instead was persistent so you do not have pick the filter again until it is cleared.

Currently when you go to Next page and then reload the page, the page=X is reset and you are brought back to the first page. It would be beneficial if after a reload, the page you were one was the same, for example page=2.

Incoming webhook is an incredibly useful method for triggering automation either from another automation—allowing you to control the order in which multiple automations run—or from external applications. Additionally, you can include data in the request that can be accessed in the automation via {{webhookData}}. The format…

Seattle Teamwork Collection is less then a month away, come join us for an an immersive, in‑person experience showcasing how Jira, Confluence, and Loom work together as a connected teamwork system. Register now, hope to see you there!

@Mark Cruth will be in Seattle, so come join us for an evening of connection, collaboration, and conversation on November 20th. Use this link to RSVP, https://ace.atlassian.com/events/details/atlassian-seattle-presents-teamwork-apps-amp-atlassian-an-evening-with-mark-cruth/ Looking forward to seeing you all there!

Hey all! In case you have missed it there are two events coming to Seattle in November. The first one is Connect: High Velocity Seattle on November 6th, and you can register for free here. Developer day Bellevue is the second one and is happening on November 13th. Forge will be one topic at the event, but it will also…

Welcome all to JSM News & Discussions! We are happy to have you here. Let's start with introductions: * How long have you been using Jira Service Management? * Have a special or unique use case for JSM? * Any fun facts you want to share? No need to be shy - we are all friends here.

This article started from a question about whether we could show fields on the Portal just for info. The original poster got the impression that having multiple forms on one request wasn’t really doable, but this article was created to show that it’s totally possible without needing any Marketplace apps. Let’s break it…

Do you have a need to assign incoming requests to different agents based on the hour of the day? In most cases teams do have this need, or at least my team does. So how do you do this in JSM. Well, you have three options that we will look at, the first one is to use automation. In this example we are assuming that each…

Full name: Mikael Sandberg Job title: Sr Systems Engineer Location: Seattle, WA Company: Outreach This Hub actually started out as a Aura page, we have a specific Space called Cleo that is our sort of Intranet with links to other spaces.

“No matter what people tell you, words and ideas can change the world.” —Robin Williams Atlassian believes all teams have potential to do amazing things. The Atlassian Community is a team where we can go to find inspiration, answers, and support. One important part of this community is accepting a solution. Accept a…

Well, found out last week that my current role is being "globalized" by the end of the year. So this is me announcing that I am available for new positions. Please consider checking out my LinkedIn profile, https://www.linkedin.com/in/mikaelsandberg Thanks in advance!

I wanted to check with the community to see if anyone is using a mix of public Statuspage and private/audience specific Statuspage and is you ran into issues using the both? We are thinking of making the private/audience specific Statuspage only accessible for customers on a specific environment and then keep the public…

Hi all, Is there an example chart or dashboard that shows how to do a drilldown chart? I have a heat map chart that shows created issues per hour and wanted to see if it would be possible to click on a number in that chart that would update an issue list chart that would show the requests that as created during the…

Have you encountered the need for an approval process where all stakeholders can either approve or decline before advancing in the workflow? This requirement came about when I was setting up a new project to manage backfill requests. The project, set up in Jira Work Management, mandated that all approvers should have the…

Has anyone else noticed that in the new workflow builder that setting a single select custom field via a smart value is not working in rules that where created with the new editor? I have a manual rule that is parsing an incoming email from Workday to extract information that we need for off-boarding requests. This rule…

Hi, I received the email that our instance had been enrolled in the AI for Automation in Confluence beta earlier this week, but when I go to my global/space automations and the template tab I am not seeing the Start automating with Atlassian Intelligence screen.