Discussions
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Modernising IT Help Desks with Rovo and Jira Service Management
Artificial Intelligence (AI) is rapidly transforming the way organizations approach customer support, offering innovative solutions that empower users to resolve issues independently. By integrating AI-driven tools such as chatbots, virtual assistants, and intelligent knowledge bases, companies can provide instant,…
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5 steps to managing Ideation at scale using Jira Product Discovery
We're entering a new era where every knowledge worker is now supercharged with the power of AI. We are in a world where individuals with no design or coding experience, can bring their ideas and concepts to production, faster than ever before. As leaders, it's now imperative to capitalise on these ideas originating from…
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How to create a dashboard to identify projects at Risk?
Want to create a dashboard that easily allows you to report on project health? The above example uses a simple select list custom field, a custom issue type called "Project" to track projects, and an Issue Statistics gadget to create a dashboard that identified projects (issues of type project) at risk and off-track.…
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Interested in improving your development velocity? We'd love to have a chat with you
Hello Community, Within Atlassian’s Advisory Services, we are working on a new DevOps Toolchain Optimization Service. The service is aimed at helping you assess your current development pipeline, discover opportunities to better integrate your tools, and further automate your workflow to improve productivity. We are…
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Improve your Jira performance with 3 simple steps
Ok, I did need a clickbait title to get your attention but trust me, it will be worth it. Archiving issues in Jira really helps improve overall performance (think about all those JQLs that are returning 1000's of issues on your search, your roadmaps, your boards, etc). Native archiving features were released over 18 months…
