Discussions
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How do you copy a whole Confluence space in Cloud?
You set up one space properly: a client onboarding kit, a project scaffold, a set of runbooks. Now you need ten more just like it. Confluence Cloud has no Copy space button. The request for one, CONFCLOUD-3191, was opened in May 2005 and has 882 votes. What you can do today Create the new space by hand: key, name,…
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How do you send a Jira ticket to a coding agent without handing over your repo?
Clicking a button on a Jira ticket and getting a pull request a few minutes later is now a real workflow. The catch shows up in the security review: most connectors run the agent on the vendor's servers, holding a token to your repository and your model API key. For plenty of teams that ends the evaluation. So here is the…
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Diagram apps for Confluence are priced per user. A rendering macro probably should not be.
Marketplace apps on Cloud are almost all priced per user on your site, not per user who uses the app. That pricing makes sense for a lot of things. It makes less sense for a macro whose entire job is to turn a block of text into a picture. The arithmetic is the part people miss until renewal. If a diagram app is priced per…
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Your AI assistant writes Mermaid. Why does it look so blurry in Confluence?
Ask Rovo, Claude or ChatGPT to explain a system and you get a Mermaid or PlantUML diagram. Paste it into Confluence and the trouble starts: a small image you cannot zoom, a white box in dark mode, a render server that is down, and a PDF export that shows raw code where the picture should be. It bites at the worst moment.…
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Someone asks for your entire JSM Assets CMDB in a file. Where is the export button?
A migration lead wants the current state, an auditor wants evidence, or you want a backup before a big change. You go looking for the export-this-schema button in Jira Service Management Assets and there is no one-click export of a whole object schema. It is one of the longest-standing asks on the JSM tracker:…
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Before you delete a Jira group, do you know every place it is actually used?
Delete a Jira group and something breaks quietly three weeks later: notifications stop, a filter's audience empties, a team loses board access. Before you remove one you need every place it grants access, and Jira has no screen that shows you. The question lands during a security review, an offboarding, or a…
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How many Jira seats are you paying for that nobody has touched in 90 days?
You pay for Jira by the user, you suspect a chunk of those seats are dormant, and no screen in the product will tell you which ones. Jira shows you who exists, not who is actually working. The question tends to land at the worst time: a renewal quote, a license true-up, or the moment finance asks why the Jira bill keeps…
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How to see every restricted page in Confluence Cloud, and who can read it
Sooner or later a security review asks: which pages in this Confluence site are restricted, and who exactly can read them? Confluence has no screen that answers it. Restrictions are set one page at a time, by almost anyone, and nothing rolls them up. This post explains why the gap exists, how far the native tooling gets…
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How to keep Jira Cloud audit logs longer than 180 days
If you administer Jira Cloud, sooner or later an auditor asks for a year of admin activity, or an incident review reaches back six months, and you discover the hard way that the audit log is not a long-term record. It is a rolling window: records older than roughly 180 days age out and are gone. This post explains why that…
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How to find unused and orphaned attachments in Confluence Cloud
If you own a Confluence Cloud storage budget, you have probably wondered where the space is actually going. Attachments pile up silently: an inline image gets removed from a page but the file stays in storage, pages get archived or trashed and their files linger for years, and every so often someone uploads a 300 MB…
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How to audit who can reach your JSM portal, desk by desk
If you administer Jira Service Management, here is a question that is deceptively hard to answer: who can reach this service desk portal, and how did they get there? Access accrues quietly: customers get added desk by desk, organization memberships drift, agents arrive on the Service Desk Team role directly or through…
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JSM only logs the customer notifications that fail. Here is how to keep the ones that were sent.
If you run a service desk, sooner or later someone asks: "Did the customer actually get our reply?" In Jira Service Management Cloud that is a surprisingly hard question to answer, because JSM keeps no queryable log of the notifications it sends. This post shows why the gap exists, what the native tooling can and cannot…
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Finding and reassigning filters, dashboards, and issues owned by deactivated Jira users
Deactivating a user in Jira Cloud closes their access. It does not clean up what they owned. The account goes inactive, but every artifact still pointing at it stays exactly where it was, and now nobody can reach some of it. If you have ever offboarded someone and then discovered a scheduled filter still running under…
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Hello from Katabarwa Labs, new Marketplace partner
Hi everyone! I'm Abaho, founder of Katabarwa Labs, a small shop making governance and audit apps for Jira and Confluence. Our first app went live on the Marketplace this month and a few more are in review, so I'm very much the new kid here. Nice to meet you all. If you're curious, the first app is Orphaned-Owner Cleanup…
