Discussions
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Rovo Trends: What permissions are required?
I’m looking to access Rovo Trends within admin.atlassian.com to monitor Rovo adoption and agent usage. The documentation lists Organization admin as the required role. Can anyone confirm whether that’s currently the only way to access these dashboards, or whether a more limited role or read-only permission is available? It…
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The Blank Page Is Gone
What AI changed before, during, and after my team ever touches a ticket, and what we are still figuring out. By Chris Green, Atlassian Community Champion, CSX Masters For most of my career in support and services, every ticket started the same way. Empty. A client would write in to say they could not log in. That was often…
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Rovo Agent Performance Over the Past Few Days
Has anyone else noticed slower processing with Rovo Agents over the past couple of days, particularly agents that retrieve or analyze ticket (work item) data using JQL queries? Rovo Agents have been working well for our use cases, but this week, some of the agents I run daily have started taking significantly longer to…
