Discussions
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How to Search Jira Checklists with JQL 🔍 — A Deep Dive with Tick 🔍
If you’ve ever tried to find a specific checklist item across multiple Jira issues, you know the struggle. Jira’s native search is powerful for fields and comments, but it doesn’t natively search inside checklist items added by apps. You might be tracking Definition of Done tasks, QA test steps, or onboarding checklists,…
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From Checklist Item to Jira Issue in One Click — How to Save Time and Keep Context with Tick
In today’s project environments — especially in software development, QA, IT operations, and service management — teams often use checklists to break down large Jira issues into smaller, actionable steps. This is especially common in issues like: Product development tasks that contain multiple sub-tasks QA testing…
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Mentions ≠ Assignments: What Every Jira Team Should Know About Checklists
"You tagged me, but didn’t assign it to me — am I supposed to do it?" If that sounds familiar, your team might be relying too heavily on mentions to manage task ownership in Jira. It’s a common practice — but one that leads to blurred responsibilities, missed steps, and a lot of "I thought someone else was on it." In this…
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How to Let Your JSM Clients Collaborate on Checklists 🤝🔒 — A First on the Marketplace.
If you’re managing a Jira Service Management (JSM) project and using checklist apps, you already know the limitation: checklists in the portal are read-only. No matter which plugin you choose, your clients can only view the steps — they can’t tick items, add missing tasks, or update progress themselves. That means your…
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How to Create Powerful Checklists ✅ in Jira (2025 Guide)
Checklists are having their moment. In 2025, they’re no longer just simple to-do lists — they’re the backbone of repeatable, transparent work across teams. Especially inside Jira. From product launches to QA flows, onboarding, incident response, and sprint planning — everything starts with a good checklist. But here’s the…
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Are there any Project Managers, Product Managers, Team Leads, Ops folks — or SaaS teams — here?
if you have ever: – Constantly follow up on the same repeatable tasks? – Manually rewrite subtasks every sprint or onboarding cycle? – Wonder whether checklist items were actually done… or just forgotten? – Wish there was a simple way to standardize recurring workflows in Jira? …you’re not alone — and I’d love to hear how…
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How do you collaborate with clients inside JSM without switching to email or Slack?
Hi everyone! I’m curious — for those of you using Jira Service Management, how do you usually gather input or confirmations from clients or end users? Recently, we’ve been working on something to simplify that. Find this article on our website and read how we introduced Interactive Mode in Tick — a checklist plugin that…
